FAQ

Why was my post/comment deleted?

Your post will be deleted if it violates our Terms of Service.  Please make yourself familiar with our TOS.

Why was my post/comment deleted when I followed the TOS?

Our page is moderated by 12 volunteers, sometimes when a post escalates quickly or if it is drawing too many negative comments, a moderator will choose to remove the entire post, including the comments that followed the TOS.  This is not done frequently, but it is sometimes necessary.  We do appreciate you following the rules.

Why was I removed from the group?

The following will get you removed from the Hip Donelson Facebook Group:

  • Cursing
  • Posting inappropriate material/images
  • Trolling
  • Violating our advertising rules

Where can I find the TOS?

http://www.hipdonelson.org/about/terms-of-service/

What are the “official” Hip Donelson Facebook Groups?

Hip Donelson maintains and moderates the following Facebook groups:

What about the other “Hip” groups?

Hip Donelson was the first Hip group and is the only “Hip” group that is a registered non-profit.  While we are flattered that other communities have borrowed the “Hip” tag from us, we are not affiliated with any of the other “Hip” communities.

Can I post fundraisers?

In short, it depends.

  • If you post a link to crowd-funding site (gofundme.com, indiegogo, fundingcircle, ie), it will be removed.  For the protection of our members, we cannot verify those sites and have no way of knowing where the money is actually going.
  • If your scout troop or community group (from the Donelson/Hermitage area) is selling something, that’s OK, but please use our advertising rules.
  • Not sure if your fundraiser is OK to post?  The best thing to do is just ask, contact one of the Board members. http://www.hipdonelson.org/about/board-of-directors/

Can I post a review of a Donelson/Hermitage business?

Positive reviews are welcome.  We do not allow negative reviews.  The Internet is a big place and one bad review for a business that might have had an “off” day can do a lot of damage.  If you have had a bad experience with a business, we suggest and encourage you to contact the owner of that business and discuss it with them.  We understand that you may want to warn your neighbors of bad service, but our group is not the place to do it.

Can I ask for reviews or opinions of a Donelson/Hermitage business?

No.  We feel that invites negative comments.  If you would like reviews of a company, please use Yelp or Google Reviews.

Can I post items for sale?

No.  We do not allow sales of any kind in our group.  With the number of members we have, it could become quickly overwhelmed with ads, which is not the focus of our group.  There are other local groups just for this purpose.  We recommend https://www.facebook.com/groups/DHYardSale/ (Please note- this is not a Hip Donelson site and that members must be invited in and are only approved once a week, please contact the moderators of that group for information.)

Can I post a contest?

No.  We have no way to verify if a contest is legitimate, or a way to collect information from potential customers, or a form of advertising.

Can I post political information?

No.  Hip Donelson is a politically neutral place.

Can I post a meme?

No. While most are well-intended and some are funny, they belong on your personal page, not in our group.

What about my freedom of speech?

The First Amendments right to free speech only applies when the government is trying to restrict it. It does not apply to private citizens and entities

Can I post a job opening?

Yes, but please include all available information, including contact information.

Can I post a home for rent/sale?

If it’s in the Donelson/Hermitage area, yes.  Homes in other areas will be removed.

I own/work at a Donelson Hermitage business, can I advertise on Hip Donelson?

Yes, we love our local businesses, but please follow our advertising rules, as we are not an advertising site.

To keep with our mission of supporting local Donelson based businesses, we ask that only businesses that are located in Donelson, or owned by a Donelson resident post on the Hip Donelson page. Businesses advertising outside of the Donelson – Hermitage area may be deleted without notice. Promoting businesses is best done by happy customers; we ask that businesses who promote themselves do so through a personal profile and to limit those promotions to 2 posts per 7 day period.

I am an independent sales rep, can I self-promote my products?

No.

But, I am a Donelson/Hermitage resident and being an independent sales rep is my business, why don’t regular advertising rules apply?

We know there are a lot of great opportunities out there that you want to share with everyone, but our group would be filled with ads for supplements, wraps, weight loss products, makeup, skin care, and other MLMs…there are other places you can advertise, Hip Donelson is not one.

What is considered a MLM?

Definition of MLM ads are at the discretion of the moderators, but include calls to action soliciting sales representatives, etc or what would normally be considered apparent calls for quick cash, weight loss, or any on line purchasing.

I have an Etsy store, can I advertise it?

Since we cannot verify your location, we do not allow any online sales.

I live in Donelson/Hermitage, but my business is elsewhere, can I advertise on Hip Donelson?

No.  Advertisements on Hip Donelson are reserved for businesses located in the area.

I have a question not answered here, how can I contact Hip Donelson?

You can email our Board of Directors here, http://www.hipdonelson.org/about/board-of-directors/